If a customer or applicant has tried to set up MMC, but could not pass Identity Proofing in ABE, there is now a process to request manual State Identity Proofing.Requesting Manual State Identity Proofing to Access Manage My Case NEW! Use Manage My Case to request Text Messaging about appointments and important due dates about your beenfits!.MMC gives customers the ability to update information such as addresses, view upcoming appointments, view notices and verification requests, renew benefits, upload documents, and apply for additional benefits, all online.Quick Guide to Setting up MMC (Spanish) (pdf).
Quick Guide to Setting up MMC (English) (pdf).Manage My Case (MMC) Portal - Information Available for customers and their designee only: Supporting documents can also be uploaded after the application is signed and submitted. You will need to set up an account, log in and fill out the online application. To apply for healthcare, food and cash assistance benefits, click the blue "Apply for Benefits" button.
It also has a Partner Portal for MPE providers and All Kids Application Agents to allow agencies assisting customers to submit applications and information more easily. Illinois' Application for Benefits Eligibility (ABE) has three portals to support customers with their benefits:
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